Prepaid Debit Card Reviews, Complaints, Etc

Tag: prepaid card

  • Risky New Bank Card Technology – Is Your Card At Risk

    Risky New Bank Card Technology – Is Your Card At Risk

    It sounds like a great idea. A host of new credit and debit cards issued by big financial players like Chase and MasterCard come armed with small computer chips and radio antennae that allow consumers to make payments by literally waving their plastic over a card reader. But according to a story in Consumer Reports Magazine, in exchange for the convenience of these so-called contactless cards their holders face increased risk of being victimized by thieves.

    Here’s the main problem: the very same technology – often a radio frequency identification, or RFID, chip – that makes it such a snap to hand over debit or credit card information to a merchant is also what makes it easy for a thief to lift those vital numbers themselves. That’s because criminals need only to get their hands on the sort of card reader stores use, which is easy because they sell for less than $100. Armed with a reader, a thief must only get within a few inches of a victim’s card in order to swipe the account number and expiration date, which can then easily be transferred to blank cards. Unfortunately, that means a crook can start making purchases with a counterfeit card, even if a victim still physically has theirs in their wallet or purse.

    So how do you know if your cards use this technology? Chase cards have labeled their contactless cards “Blink,” MasterCard’s are called “Pay Pass,” and others simply have a symbol consisting of four curved lines. There are plenty of people who have one. Citing The Nilson Report, a newsletter, the Consumer Reports story says 35 million contactless cards are in circulation in the U.S. alone.

    If you do have a contactless card, protecting yourself is not necessarily easy. There are wallets with shields that market themselves as RFID blockers. Although they can make it more difficult for an electromagnetic reader to swipe your account information, they don’t entirely block the transmission of card data. Another option is a protective sleeve made out of duct tape and lined with aluminum foil. Consumer Reports tests show that approach was superior to many options available for purchase but still didn’t offer complete protection. Probably the best method of protection is to ask for a card that doesn’t have this technology.

    Representatives of the credit and debit card industry insisted to Consumer Reports that contactless cards are safe. Chase spokesman Paul Hartwick told the magazine that the security codes on its contactless cards are designed to change with every transaction so that even if a card were compromised it would work for only one fraudulent transaction.

    The Smart Card Alliance, an industry group, maintains that contactless card technology deployed by American Express, Discover, MasterCard, and Visa is secure and that there have been no reports that consumers have been victimized.  American Express says its contactless cards do not reveal the card account number, and Consumer Reports’ own tests supported this assertion.

    According to Kevin Fu, a University of Massachusetts at Amherst assistant professor, the absence of a flood of fraud reports linked to the cards is not proof of their security.  Because the contactless cards in circulation in the U.S. represent only 3.5 percent of the total debit and credit cards in use, they have not yet presented a big enough target to lure many crooks, especially when traditional magnetic stripe cards are so easily counterfeited.

  • City Embraces Gift Cards – Iowa City turns to gift cards to boost downtown businesses

    City Embraces Gift Cards – Iowa City turns to gift cards to boost downtown businesses

    Keep Austin Weird. Many people don’t realize that the slogan that is now so closely associated with the quirky capital city of Texas was originally coined as a rallying cry for citizens to favor local businesses over national chains with their spending dollars.

    Austin’s efforts to bolster local businesses has been successful enough that other cities, like Louisville, Kentucky, have swiped the exact same phrase and used it as a way for restaurants, bars and clothing stores to brand themselves. Now there’s another way for businesses to band together to encourage their friends and neighbors to patronize their shops: by starting a gift card program.

    According to a story in The Daily Iowan, that’s exactly what businesses in the Downtown District of Iowa City did this past Aug. The idea was the brainchild of the Downtown District, which cited the success of other cities like Des Moines in offering a single gift card that can be utilized at numerous businesses in a small geographic area.

    In her story, reporter Gabriela Dunn writes that the gift card program cost $7,000 to launch and that 85 of 280 downtown businesses have agreed to accept the cards. According to Betsy Potter, the Downtown District operations director, local businesses have been vocal in their desire for a gift card program to be started. “The initial reason for the program was that we heard from a lot of our businesses that a downtown gift card would be beneficial for them,” Potter told the newspaper, which chronicles events in the hometown of the University of Iowa. “We got almost weekly calls asking if there was a community gift card.”

    So far, only four people have signed up to get a card, which cost $1.50 to activate. But Potter said that her organization has yet to do any marketing and was unconcerned about the meager initial response. Still, Patrick Barron, a University of Iowa economics lecturer, told the newspaper he was skeptical about the program’s prospects. “Frankly, looking at it from a customer perspective, I don’t see why I would buy a card if I don’t get a discount or incentive.”

  • Prepaid Debit Cards And Obamacare

    Prepaid Debit Cards And Obamacare

    Pretty much nothing has been uncontroversial about President Barack Obama’s health care reform law. From screams about so-called “death panels” to complaints that the new law, known officially as the Affordable Care Act, doesn’t cover enough people, reasoned debate and compromise has been basically non-existent since well before the bill was even introduced to Congress.

    And even though Republicans in the House of Representatives have voted dozens of times to repeal the law and efforts are still continuing to de-fund it, the Obama administration is feverishly working to get the health exchanges it creates up and running. As part of that effort, according to reports in Businessweek Magazine and The Wall Street Journal, the White House issued rules in late Aug. that declare that prepaid debit cards can be used by citizens to pay for their new health care plans.

    According to the Businessweek story by John Tozzi, the state exchanges that will begin opening in Oct. will be required to accept payment via not only prepaid debit cards but also checks, money orders and bank wire transfers. In a way, this shouldn’t be at all surprising. After all, the Affordable Care Act is aimed largely at helping low-income families to purchase health care. Even though these new entrants to the health care market will be aided with government subsidies to help afford their new plans, they will still need a way to pay for it. For an estimated 10 million U.S. households lacking a bank account, a regular check is not an option. And according to a Vanderbilt University study cited in the Businessweek article, nearly 30% of those eligible for health care subsidies do not have bank accounts.

    Enter prepaid debit cards, a product that the federal government is already quite familiar and comfortable with. Indeed, tax refunds and a host of different government benefits can already be deposited to a prepaid debit card account. Still, there is likely to be criticism of the use of prepaid debit cards in this instance, since so many of them come with high fees. Then again, would anybody really expect this aspect of Obamacare to be less controversial than all the rest?

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  • Green Dot Sues Sallie Mae Over Prepaid Deal

    Green Dot Sues Sallie Mae Over Prepaid Deal

    When the partnership between prepaid debit card issuer Green Dot Corporation and student loan giant Sallie Mae Corporation was first announced last August the superlatives were abundant. The roll out of the My Flex prepaid debit MasterCard by Sallie Mae – a product made possible by a partnership deal with Green Dot – was touted as a way for college students to quickly, cheaply and easily receive financial aid refunds. “Students deserve easy, secure and transparent choices that don’t cost them money to get their money,” enthused Sallie Mae senior vice president Kelly Christiano, in a press release announcing the card. “Sallie Mae is committed to providing financially responsible products that are transparent and easy to understand for students and schools.”

    The good feelings between Sallie Mae and Green Dot are long gone now. Indeed, according to a report in Courthouse News, Green Dot has sued its former partner for $90 million in New York County Supreme Court. According to the story, written by reporter Nick Divito, who quotes extensively from the Green Dot lawsuit, the two companies had been in negotiations since late 2011 to form a partnership that allowed students to receive financial aid refunds on reloadable prepaid debit cards issued by Green Dot. This option was intended to be a part of Sallie Mae’s Campus Solutions business.

    However, according to the lawsuit, Sallie Mae made the deal contingent upon Green Dot both abandoning any other initiatives aimed at the higher education industry as well as paying the bulk of the tab for the partnership itself. Sallie Mae, the report says, assured Green Dot that the upfront costs and exclusivity would be worth it because the partnership would yield sufficiently high returns.

    But according to the lawsuit, Sallie Mae was simply using its proposed partnership with Green Dot as a way to raise the value of its money-losing Campus Solutions business, which it subsequently sold for $50 million, a move that “blindsided” Green Dot. “Thus, Sallie Mae targeted Green Dot as a contractual partner to bundle its struggling business with Green Dot’s commercially attractive, well-known prepaid cards,” the lawsuit says.

    And now, Green Dot wants Sallie Mae to pony up for lost net profits and money wasted getting the My Flex prepaid card up and running. Green Dot seeks $90 million in damages for breach of contract. In summarizing its case, the Green Dot lawsuit reads more like a letter from a jilted lover than a dry court document. “This is a case about the largest provider of financial services to the higher education industry in the United States using and abusing a business partner for its own collateral goals, casting that business partner aside and brazenly disavowing its contractual obligations when those goals were realized.”

  • Risky New Bank Card Technology – Is Your Card At Risk?

    Risky New Bank Card Technology – Is Your Card At Risk?

    Though it may be convenient to pay with a wave of your credit or debit card, Consumer Report’s Andrea Rock says so-called contactless cards make your personal information vulnerable.  Whether you know it or not, your credit or debit cards might contain a tiny computer chip and radio antennae to transmit account information from your card, even when you’re not shopping.

    Thieves can steal your credit card information from only a few inches away using a card reader that sells for less than $100.  By simply transferring your account number, expiration date and security data to a computer and transferring it to blank cards, a counterfeit can be made of your card. Thieves can then make successful transactions using your “card” while it’s still in your wallet.

    So how do you know if your cards use this technology? Chase cards calls their contactless cards “Blink”, MasterCards uses “Pay Pass” to identify its contactless cards, and others simply have a symbol consisting of four curved lines like the one shown below.

    rfid

    An industry newsletter, The Nilson Report, says 35 million contactless chip cards are in circulation in the United States alone. The cards are touted as being convenient, but are vulnerable to skimming without ever leaving your wallet.

    The technology is active weather you know you have it or not. Shields of wallets marketed as RFID-blocking devices can make it more difficult for someone with an electromagnetic reader to read your cards, but they don’t entirely block transmission of card data. Another option is a protective sleeve made out of duct tape lined with aluminum foil. Tests show that it worked better than many of the ones you can buy, but even that didn’t block the signal completely. So while waiving your card is easy, making sure it’s secure is not. There’s not much you can do but ask your bank to replace the card with one that does not have this technology.

    Chase spokesman Paul Hartwick says the security codes on its contactless cards are designed to change with every transaction, as they are with most RFID-enabled cards, so that even if a card is counterfeited, it would work for only one fraudulent transaction.

    “If I put a reader next to a turnstile at Grand Central Terminal at rush hour, I could probably capture data from 5,000 cards that evening, and what you’re getting from each one is enough to initiate a transaction,” says Mark Rasch, a former Justice Department computer-crime prosecutor who serves as director of cybersecurity and privacy consulting at CSC, a business technology firm. “Moreover, repeatedly scanning a card that is lost, stolen or intercepted in the mail produces multiple security codes,” Paget says.

    The Smart Card Alliance, an industry group, maintains that contactless card technology deployed by American Express, Discover, MasterCard, and Visa is secure and that there have been no reports of consumers been victimized. American Express says its contactless cards do not reveal the card account number, and demonstrations supported this.

    According to Kevin Fu, a University of Massachusetts at Amherst assistant professor, the absence of a flood of fraud reports linked to the cards is not proof of their security. Because the contactless cards in circulation in the U.S. represent only 3.5 percent of the total debit and credit cards in use, they have not yet presented a big enough target to lure many crooks, especially when traditional magnetic stripe cards are so especially counterfeited.

    For more information, visit:

    http://www.consumerreports.org/cro/magazine-archive/2011/june/money/credit-card-fraud/rfid-credit-cards/index.htm

  • FDIC Insurance And Prepaid Debit Cards

    FDIC Insurance And Prepaid Debit Cards

    When you have a debit card tied to a traditional bank account and the bank goes out of business, the federal government guarantees you up to $250,000 of the money that you have in your account through mandatory FDIC insurance.

    “FDIC insurance is an important financial protection,” says Lauren Saunders, managing attorney of the National Consumer Law Center in Washington, D.C. “It ensures the safety of your money up to $250,000 if the bank fails.” So your bank could fail one day and a new bank could take over the next and the money in your bank account (up to $250,000) still would be available.

    “It’s completely seamless for the customer,” says Susan Weinstock, director of Pew’s Safe Checking in the Electronic Age Project. “The only difference for the customer is a different name on the door for the bank.”

    Unlike bank checking accounts, prepaid debit cards are not required to carry any mandatory deposit insurance, but the “vast majority” are offering voluntary FDIC insurance to customers, Weinstock says. Notable exceptions are some prepaid debit cards from American Express, including the American Express Target card, Weinstock says.

    So what happens if a company issuing a prepaid debit card without FDIC insurance goes out of business? How and when would customers get their money back? “It generally depends on state law. States have money transmitter laws and they vary a lot state to state,” Saunders says. “It’s not as robust and seamless as FDIC insurance, how much protection you have, and how that protection works varies.”

    A report from Pew Charitable Trusts titled “Imperfect Protection: Using Money Transmitter Laws to Insure Prepaid Cards” warns that “customers would be compensated with varying amounts of money, depending on the state in which they live, and some states’ residents may not be protected at all.”

    And prepaid debit card customers may have to wait months as creditors in the defunct company’s bankruptcy proceedings in order to receive any money back, according to Pew. “Without a streamlined process such as the one offered by the FDIC, a consumer would likely have to navigate the legal process in order to receive their funds. Cardholders would be unsecured creditors in a bankruptcy proceeding, and may have to wait several months for the case to be resolved before having access to the money on their cards, if they get access at all,” the Pew report states.

    That’s why it’s a good idea to check and see if your prepaid debit card provides voluntary FDIC insurance. And you may have to do some digging, according to Saunders. “Just because a card is issued by a FDIC member bank doesn’t necessarily mean the consumer has FDIC insurance,” Saunders says. “Just seeing the FDIC logo doesn’t guarantee it.”

    Saunders suggests looking for information on FDIC insurance in a cardholder agreement and on the prepaid debit card’s website. And Weinstock recommends registering a prepaid debit card because the name of the cardholder may be necessary to implement the FDIC insurance if needed. “If they don’t register the card, it may not necessarily be insured by the FDIC.”

Prepaid Debit Card Reviews, Complaints, Etc