Harassing phone calls. Credit report errors. Payday loan company employees showing up at a customer’s workplace demanding money. These are just some of the more troubling findings in a recent report from the Consumer Financial Protection Bureau (CFPB), which was set up in the wake of the financial meltdown to police financial products and services.… Continue reading Consumer Financial Protection Report: Mishandling Credit Report Errors, Hassling Consumers and More
Tag: consumer financial protection bureau
Consumer Advocates: Credit CARD Act Saves $12.6 Billion Annually
“The CARD Act has been hugely successful in banning the biggest unfair credit card gotchas like retroactive interest rate hikes and excessive penalty fees,” says Linda Sherry, Director of National Priorities at Consumer Action. The Consumer Financial Protection Bureau (CFPB) has calculated that the law saves consumers $4 billion per year in fees alone, while another estimate puts the total savings from banned interest charges and fees closer to $13 billion each year.
Target Data Breach Spawns Consumer Advisory
The now infamous Target data breach continues to have ripple effects. On January 27th, the Consumer Financial Protection Bureau (CFPB) issued a consumer advisory with tips on what to do if someone suspects they are a victim of what seems to be multiplying payment card data breaches. There’s no doubt that the Target data breach… Continue reading Target Data Breach Spawns Consumer Advisory
Employers Cannot Mandate Prepaid Cards For Wages
Responding to complaints, the Consumer Financial Protection Bureau (CFPB) issued a reminder to employees that they cannot force workers to accept pay on prepaid debit cards. by Shane Tripcony Over the summer the practice of using prepaid debit cards to pay employee salaries garnered a lot of attention, much of it negative. News outlets, The… Continue reading Employers Cannot Mandate Prepaid Cards For Wages
Reports Show Bank Customers Need More Protection From Debit Card Overdraft Fees
A report released this week by the Consumer Financial Protection Bureau shows bank customers need more protection from debit card overdraft fees. The report focuses on overdraft fees banks charge customers when they overdraw their checking account with a debit or ATM card. Before mid-2010, when customers didn’t have enough money on their checking account… Continue reading Reports Show Bank Customers Need More Protection From Debit Card Overdraft Fees