Tag: Home Depot

  • Credit Card Breach Doesn’t Compel Action

    Credit Card Breach Doesn’t Compel Action

    The past year has seen an unprecedented level of attention devoted to the many problems that result from data theft. Countless news articles and opinion pieces have followed in the wake of the high profile theft of customer information at big name retailers such as Target, Neiman Marcus and, more recently, Home Depot. So what is the response to a credit card breach on the individual level? Much of the time it is simply this: just hope for the best.

    That’s one of the main findings from a recent CardRatings.com survey of 2,000 Americans aged 25 and older. Among the Americans who were surveyed, only 25 percent believed they had fallen prey to a data breach. Of those who reported being a victim of data theft, the response was hardly uniform and often not the proper steps to take in order to protect their credit and finances. Here are the actions people took:

    • 51 percent checked their credit card statement
    • 45 percent checked their credit report
    • 54 percent checked their bank account
    • 38 percent stopped using their credit card
    • 33 percent stopped using their debit card
    • 24 percent signed up for credit monitoring
    • 24 percent put a credit freeze in place

    Actually reviewing one’s credit report – an essential step after a data breach – not only occurred less than half the time among survey respondents, younger and older people were least likely to do it. Only one-third of those between the ages of 25 and 34 and just 40 percent of those 65 and older checked their credit report.

    The survey also revealed widespread ignorance of card security basics. Just over half of respondents could correctly identify that a credit card is safer to use than a debit card. Furthermore, only 20 percent of those asked could say with certainty whether or not an EMV chip, a technology that boosts card protection significantly, currently protected their payment card. Although not asked in the survey, it’s unlikely many respondents would have been able to note that prepaid debit cards offer more protection than credit or debit cards in the event of a data breach – identity thieves can only steal the amount of money that has been loaded onto the card.

    “Given how widespread data breaches have become, every consumer in America is likely to be affected at some point. We simply can’t afford to stick our necks in the sand and hope the problem will go away,” says Curtis Arnold, editor-in-chief of CardRatings.com and founder of this site. “The bottom line is that we all need to get more involved and educated.”

     

     

     

     

     

     

     

     

  • Employers Cannot Mandate Prepaid Cards For Wages

    Employers Cannot Mandate Prepaid Cards For Wages

    Responding to complaints, the Consumer Financial Protection Bureau (CFPB) issued a reminder to employees that they cannot force workers to accept pay on prepaid debit cards.

    by Shane Tripcony

    Over the summer the practice of using prepaid debit cards to pay employee salaries garnered a lot of attention, much of it negative. News outlets, The New York Times, Time Magazine and Businessweek, report that employees of large companies such as McDonald’s and Time Warner Cable complained that they were being forced to accept wages deposited onto a prepaid debit card. They were not offered the option of a paper check or direct deposit.

    Employees, many of them earning minimum wage, argued that payment via prepaid debit card meant they were losing a chunk of their salary to a range of the standard fees associated with prepaid debit cards. In response to the outcry, New York Attorney General, Eric Schneiderman, launched an investigation into rules around the use of prepaid debit cards to pay salaries that were being broken. As part of that effort, Schneiderman requested information from 42 companies doing business in New York – including Sears, Home Depot and Walgreen’s – about their use of prepaid cards to meet payroll. “No worker should have to accept a form of payment that reduces take-home pay and leads to hundreds of dollars in fees,” Schneiderman told NBC News.

    Now Schneiderman is receiving support from the federal government. Last month the Consumer Financial Protection Bureau (CFPB) issued a bulletin reminding employers that they cannot require employees to receive wages on a prepaid debit card. “Today’s release warns employers that they cannot mandate that their employees receive wages on a payroll card,” CFPB Director Rich Cordray said in a statement. “And for those employees who choose to receive wages on a payroll card, they are entitled to certain federal protections.

    In its statement, the CFPB declared that the use of prepaid debit cards to pay wages falls under its jurisdiction under the Electronic Fund Transfer Act and Regulation E. These provisions outline a number of employee protections specific to prepaid debit cards. Among them are written disclosures of all fees related to the cards, access to account history and limited liability in the case of unauthorized use of a card.

    In making its declaration concerning employers’ use of prepaid debit cards, the CFPB announced its intention to aggressively enforce the rules. “The Bureau intends to use its enforcement authority to stop violations before they grow into systemic problems, maximize remediation to consumers, and deter future violations,” reads a statement from the CFPB.

     

Prepaid Debit Card Reviews, Complaints, Etc