Prepaid Debit Card Reviews, Complaints, Etc

Tag: debit card prepaid

  • Cybercriminals Hit Target

    Cybercriminals Hit Target

    The holidays just got a little more stressful for millions of Target customers. In a statement on Dec. 19, the large retailer acknowledged that as many as 40 million customers who used their debit or credit cards at Target’s U.S. stores between Nov. 27 and Dec. 15 might have had personal information stolen. Online shoppers at Target.com were not impacted.

    Target says that it discovered the problem on Dec. 15 and was able to take steps to resolve future problems. Target also said that the information stolen included customer names, credit or debit card numbers, card expiration dates and three-digit security codes.

    According to a report in The New York Times, criminals focused their attention on point-of-sale transactions taking place inside Target stores. “By breaching point-of-sale systems, they can steal the so-called track data on credit and debit cards, which can be sold, in bulk, on the black market and used to create counterfeit cards,” says the story by Times reporters Nicole Perlroth and Elizabeth Harris.

    This high-profile theft comes at a very bad time for both Target and its customers. The first day criminals accessed customer credit and debit card information was Nov. 27, the day before Thanksgiving and just prior to Black Friday, the traditional start of the holiday shopping season.

    In its statement alerting customers about what happened, Target said it had partnered with a third-party forensics company to investigate the security breach and had alerted financial institutions and law enforcement officials. The New York Times report said that the Secret Service, which is responsible for investigating financial fraud, had launched an investigation.

    Target also urged customers who may have been impacted by the theft to take a number of steps to protect themselves. Specifically, the company urged people to keep a close eye on credit and debit accounts in order to spot any fraudulent transactions. Target also suggested customers monitor free credit reports available from Equifax, Experian and TransUnion, the nation’s three major credit bureaus. “If you discover any suspicious or unusual activity on your accounts or suspect fraud, be sure to report it immediately to your financial institutions,” says the statement from Target.

    In the case that a customer does find irregular charges, Target suggests contacting law enforcement or the Federal Trade Commission (FTC) to report the incident.

  • Prepaid Card Fraud Controllable

    Prepaid Card Fraud Controllable

    A recent report by Mercator Advisory Group examines the vulnerability of prepaid debit cards to criminals,

    by Chris Warren

    Prepaid debit cards make it into the news a lot these days. A lot of the time stories are focused on the maneuvering of large financial services companies like Chase and American Express and the various strategies they’re implementing to grab a larger chunk of this ever-growing market.

    But there has also been a steady stream of news recently about fraud involving prepaid debit cards. For instance, in mid-November six Yonkers, New York residents were arrested and charged with hacking into bank financial systems and swiping prepaid debit card information that enabled them to steal $45 million. There have also been frequent reports of criminals posing as utility workers, who threaten victims with shutting off their power unless they put money on a prepaid debit card.

    While the use of prepaid debit cards by criminals is gaining notoriety, the scope of the overall problem may not be so dire. Indeed, according to a recent report by Mercator Advisory Group, a consulting company, fraud involving prepaid debit cards is much smaller than what takes place with debit cards. The report, “Prepaid Card Fraud and Risk Controls in the United States,” notes that criminals target credit, debit and prepaid cards alike simply because they all have some level of weakness that can be exploited.

    In addition, Ben Jackson, the report’s co-author and a senior analyst at Mercator’s Prepaid Advisory Service, insists that further regulation of the industry isn’t necessary. “Prepaid fraud is a serious, but manageable problem, as long as the members of the prepaid value chain work together. There is nothing inherent to prepaid that makes it more or less risky than other financial products,” he says.

    Furthermore, Jackson outlines a variety of best practices that can be implemented to thwart criminals. For instance, the report says that card issuers and retailers should not be hesitant to say “no” to customers who raise red flags. In addition, the report encourages companies and banks to ask for additional documentation in situations when they feel it’s warranted and also to create a list of problematic names, addresses and phone numbers.

  • How To Keep Holiday Spending Joyful

    How To Keep Holiday Spending Joyful

    Prepaid debit cards can help you stick to your budget.

    by Shane Tripcony

    It seems to happen earlier and earlier each year. Even before the little ones don their witch and ghost outfits to go out trolling for candy on Halloween night – let alone before anyone has planned out their Thanksgiving Day feast – many stores around the country already are decorated with evergreen wreathes and plastic Santas.

    To be sure, this makes absolute sense for retailers, many of whom rely on the holiday shopping season to account for as much as 50 percent of their annual revenue. In other words, it’s just good business to try and stretch the duration of the holiday shopping season as long as possible, even if it does occasionally also stretch credulity.

    But what might be good for storeowners is not necessarily in the best interest of all of us shoppers. Which is why so many personal finance pros urge us to make a detailed holiday shopping budget and stick to it. The first part is easy. Indeed, according to a recent survey by Capital One Bank, fully three-quarters of all Americans say they are likely to come up with some sort of holiday spending budget this year. But the same study also hints at the reality of what usually happens: Almost half of those who say they’ll budget for the new sweaters and Xbox games they plan to buy aren’t confident that they’ll actually stick to their best-laid plans.

    But it is possible to be both generous for the holidays while simultaneously ensuring that you don’t wake up with a financial hangover in the New Year. Step one is to do exactly what personal finance experts have been urging holiday season after holiday season and actually make a budget. Only you can determine what makes sense given your current financial situation and expenses. The consulting firm Accenture pegs the amount U.S. consumers are likely to spend this year on gifts at $646, an increase from $582 last year.

    Whatever you decide that number should be, step two is to take that amount and load it onto a low-fee prepaid debit card. Doing so – and being disciplined about using only that one card for your shopping and not adding more money to it once it is depleted – will ensure that you stick to your budget, even when your holiday spirit is threatening to overwhelm your best financial interests. Why not just use a gift card? That could make sense if you decide that you want to do all of your shopping at just one store. The beauty of dedicating a prepaid debit card to all of your holiday shopping is that it gives you the flexibility to make purchases wherever Visa and MasterCard are accepted, which is basically everywhere.

    Just as we here at BestPrepaidDebitCards.com urge you to select cards with low fees for day-to-day use, the same imperative applies for holiday cards. You still want to select a card – like Serve from American Express or Chase Liquid – that doesn’t hit you with many fees. There’s no need to be a Scrooge this holiday season. Just get a little budgeting help with a prepaid debit card to ensure the good cheer lasts into 2014.

  • Chicago Introduces Transit Card With Prepaid Option

    Chicago Introduces Transit Card With Prepaid Option

    Prepaid debit cards are now – or at least soon will be – a constant presence on Chicago’s many buses and subway cars. According to a story in the Chicago Tribune, September 9 was the official launch of the so-called Ventra card, a new way for Chicago’s thousands of commuters to pay their fares.

    According to the article, written by Jon Hilkevitch, Ventra cards went on sale on September 9 at vending machines located throughout Chicago Transit Authority (CTA) stations as well as at stores like Walgreens and CVS. The plastic Ventra cards, which cost commuters $5 to purchase – although that amount is credited back for use in paying transit fares if an owner registers their card – are being heavily marketed as transit officials begin a push to retire the paper and plastic transit cards it has issued to riders over the past two decades. The move to plastic cards issued by Ventra – the Latin term for wind, a nod to Chicago’s designation as the Windy City – is expected to save the CTA $50 million over the next decade.

    Understandably, much of the current media attention devoted to the Ventra cards centers on how Chicagoans can transition from using Chicago Card transit cards and other paper tickets to the new option; basically, riders have to wave the radio frequency identification (RFID) enabled over a reader as they enter a subway station or board a bus. Although of less immediate concern to riders of Chicago’s public transport system is a new option that allows Ventra card holders to also open a prepaid debit MasterCard account.

    The new Ventra prepaid debit card is being promoted as a way for transit users to have one card that allows them to both ride the subway and make routine purchases. Like most prepaid cards, the new Ventra version has a host of fees, including a charge of $5 to replace a lost or stolen card, $4.95 to add cash to an account and a $2 monthly account maintenance fee. No doubt, the issuers of the Ventra prepaid debit card hope those who use it will have an easier time than some of the passengers who attempted to use the new fare card on the first day. According to another Chicago Tribune story, there were glitches and complaints aplenty.

  • Tax Refunds And Prepaid Debit Cards

    Tax Refunds And Prepaid Debit Cards

    Prepaid debit cards have recently become a favored way for states and the federal government to pay tax refunds, but for consumers, whether it is a benefit or not – the answer is, it depends.

    By Shane Tripcony

    The arguments in favor of the use of prepaid debit cards over paper checks in states like Connecticut, Georgia and Louisiana are similar. Not only do citizens who lack a bank account – and therefore cannot take advantage of direct deposit – receive their refund quicker than if it came through the mail in the form of a paper check, but the governments themselves like prepaid debit cards because it save them money.

    Those are a few of the issues John Friedman took up in a recent story for Bloomberg Law entitled, “Policy Perspectives On Tax Refunds: An Economic Analysis Of Government-Sponsored Debit Card Refunds.” Friedman, an assistant professor of public policy at the Harvard Kennedy School and a faculty research fellow at the National Bureau of Economic Research, does an in-depth cost-benefit analysis of the embrace of prepaid debit cards and arrives at some conclusions that go counter to many of the arguments policymakers have made.

    To be sure, Friedman acknowledges just how popular prepaid debit cards have become as a way to dispense tax refunds. In fact, he notes that in the 2012 tax year, almost 20 million taxpayers opted for prepaid debit cards to receive their refunds. Still, despite that increasing popularity, Friedman takes direct aim at the seemingly uncomplicated assertion that governments, and thereby taxpayers, save money by utilizing prepaid debit cards.Even though states like Connecticut report that they saved about $300,000 by sending out prepaid cards instead of paper checks in 2012, Friedman points out that those calculations fail to acknowledge that governments don’t pay account setup fees; instead, taxpayers do. “It is true that state governments can cut their own costs by switching to debit cards from paper checks, but this simply pushes costs off the government budget and onto taxpayers directly in the form of fees,” he writes. “The roughly $1 of government savings is very small in comparison with the average fees incurred by individuals who received their tax refunds via debit card.”

    Although he acknowledges that some taxpayers truly benefit by receiving their tax refunds on a prepaid debit card instead of a check, in particular because of the speed at which it arrives. This speedy refund, he says, means that high-interest debts on payday loans can be paid down quickly and that exorbitant check cashing fees can be avoided. But Friedman also says that the fees that come with the normal use of prepaid cards could make them a less attractive option for others. “Therefore, use of the debit card to receive the tax refund is not costless to individuals,” he says. Because prepaid debit cards are a mixed bag, good for some but bad for others, Friedman urges governments to still offer taxpayers the option of receiving refunds via a paper check.

  • Risky New Bank Card Technology – Is Your Card At Risk

    Risky New Bank Card Technology – Is Your Card At Risk

    It sounds like a great idea. A host of new credit and debit cards issued by big financial players like Chase and MasterCard come armed with small computer chips and radio antennae that allow consumers to make payments by literally waving their plastic over a card reader. But according to a story in Consumer Reports Magazine, in exchange for the convenience of these so-called contactless cards their holders face increased risk of being victimized by thieves.

    Here’s the main problem: the very same technology – often a radio frequency identification, or RFID, chip – that makes it such a snap to hand over debit or credit card information to a merchant is also what makes it easy for a thief to lift those vital numbers themselves. That’s because criminals need only to get their hands on the sort of card reader stores use, which is easy because they sell for less than $100. Armed with a reader, a thief must only get within a few inches of a victim’s card in order to swipe the account number and expiration date, which can then easily be transferred to blank cards. Unfortunately, that means a crook can start making purchases with a counterfeit card, even if a victim still physically has theirs in their wallet or purse.

    So how do you know if your cards use this technology? Chase cards have labeled their contactless cards “Blink,” MasterCard’s are called “Pay Pass,” and others simply have a symbol consisting of four curved lines. There are plenty of people who have one. Citing The Nilson Report, a newsletter, the Consumer Reports story says 35 million contactless cards are in circulation in the U.S. alone.

    If you do have a contactless card, protecting yourself is not necessarily easy. There are wallets with shields that market themselves as RFID blockers. Although they can make it more difficult for an electromagnetic reader to swipe your account information, they don’t entirely block the transmission of card data. Another option is a protective sleeve made out of duct tape and lined with aluminum foil. Consumer Reports tests show that approach was superior to many options available for purchase but still didn’t offer complete protection. Probably the best method of protection is to ask for a card that doesn’t have this technology.

    Representatives of the credit and debit card industry insisted to Consumer Reports that contactless cards are safe. Chase spokesman Paul Hartwick told the magazine that the security codes on its contactless cards are designed to change with every transaction so that even if a card were compromised it would work for only one fraudulent transaction.

    The Smart Card Alliance, an industry group, maintains that contactless card technology deployed by American Express, Discover, MasterCard, and Visa is secure and that there have been no reports that consumers have been victimized.  American Express says its contactless cards do not reveal the card account number, and Consumer Reports’ own tests supported this assertion.

    According to Kevin Fu, a University of Massachusetts at Amherst assistant professor, the absence of a flood of fraud reports linked to the cards is not proof of their security.  Because the contactless cards in circulation in the U.S. represent only 3.5 percent of the total debit and credit cards in use, they have not yet presented a big enough target to lure many crooks, especially when traditional magnetic stripe cards are so easily counterfeited.

Prepaid Debit Card Reviews, Complaints, Etc