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Please note that this page is outdated and maintained for archival purposes only. However, the overall Editor’s rating above is still updated.
Also, be sure to read consumer comments below. New consumer reviews of the Turbo Tax prepaid Visa debit card (by folks like you) are still encouraged! You can view our current prepaid card reviews here.
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Overview:
Activation Fee: None
PIN Transaction Fee: None
Signature Transaction Fee: None
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Find Your Perfect Prepaid or Credit Card to Help you Build or Rebuild Your Credit!Finding the perfect credit card is easy. Simply use our Card Ratings and Reviews for 2026 and we’ll kick-start the search!
ATM Withdrawal Fee: None in network
ATM Out of Network Withdrawal Fee: For ATM withdrawals made outside of the Turbo Prepaid Visa card ATM network, a $2.50 fee will be charged in addition to any fee the ATM owner may charge.
Cash Load Fee (* asterisk indicates third party fees): Fees of up to $5.95 may be charged by approved cash reload agents when reloading your Card at their locations.
:
Card Reviews: Card Reviews, Prepaid Debit Card Reviews
Card Features
Initial Fees
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Average Monthly Fees
Bill Pay Fees / Features
Loading Fees / Options
Total Score
User Rating
79 total ratings
Things We Like
Intuit, Turbo Tax and Green Dot all have good brand name recognition.
Also, if you are a Turbo Tax customer, this card is convenient to deposit your federal tax refund on.
Free credit score (rare benefit among prepaid cards in general, but a common freebie offered by credit cards).
Things We Dislike
You have to deposit at least 1K each month (high when compared to other prepaid offers) to avoid the monthly fee.
Does not help you build your credit (even though it gives you a free credit score) and no rewards program.
Posted April 1, 2021 by D. Shane Tripcony
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Full Review
Your input is invaluable and we’d love to have your opinion as to whether the TurboTax prepaid reloadable Visa debit refund card is a good or bad deal (see other customer opinions at bottom of this page and be sure to post your own comments and/or questions as to whether this Visa is legit or worth it) – this site is powered by consumers like you!
Also, be sure to post questions, opinions or complaints (such as whether it’s a good deal or scam) regarding the TurboTax debit card at the bottom of this page- click on “Leave a Comment” to read and comment if you’re using a mobile device. This site is powered by consumers like you!
New 2021 Stimulus Check Update! Important message from Green Dot the bank that issues the TurboTax Visa:
We are working 24/7 to process your stimulus money payment asap. Log in to your account for a quick status update- please note that government stimulus payments are NOT eligible for early direct deposit.
If you have questions about the 2nd Coronavirus Stimulus Funds ($600), please click HERE for more information.
We first reviewed this popular tax refund Visa card a few years back prior to when Green Dot (large financial services company that issues a lot of prepaid accounts) began servicing Turbo Tax cardholders (see announcement below from 2012 for more info).
TurboTax is a popular low fee (do it yourself software) tax preparation service and its prepaid card is aggressively marketed with its tax software as a convenient and faster way for users to direct deposit their IRS tax refund.
Please scroll to the bottom to see our bottom line independent (this TurboTax Prepaid Debit Card does not advertise with us) review of this card and how good it is when compared to other prepaid cards that you can apply for (a few mins. of comparison shopping is always advised before you apply for any card and can save you a lot of money and time).
Also, be sure to read Turbo customer or consumer reviews, complaints, problems and praises, and post your own consumer opinion of the TurboTax Card below!
Get a $10 Bonus with Direct Deposit- {Expired Offer!}:
Account login and receipt of a 2nd recurring direct deposit of $250 or more by July 24, 2020 required.
ACTIVATE CARD
To qualify for this offer, set up Direct Deposit and receive a 2nd recurring Direct Deposit of $250 or more between December 1, 2019 and July 24, 2020. $10 reward credited to your Turbo Card within 14 business days of your 2nd qualifying payroll or government benefits Direct Deposits of $250 or more. One $10 credit per customer.
Cash Bonus Offer Details- Post Tax Refund Promotion {Expired Offer!}:
TurboTax is currently trying to entice new cardholders by offering a $20 rebate during 2019 (following tax season). To qualify for this limited time bonus card offer, you must log in to your prepaid account, set up Direct Deposit and receive two recurring Direct Deposit of $250 (payroll, government benefit check, etc.) or more before July 10, 2019.
A $20 cash bonus reward will be credited to your Turbo Visa Card within 14 business days of your 2nd qualifying payroll (government benefits qualify) Direct Deposit of $250 or more. Please note this offer is limited to one $20 credit per new customer.
Direct Deposit Cash Promotion:{Expired Offer!}
Turbo Tax is currently (above offer expired) running a promotion to encourage cardholders to Sign up for ASAP Direct Deposit (for your paycheck for ex). If you start a new direct deposit of $100 or more between June 5th and December 31, 2019, you will have a chance to win one of 10, $100 cash prizes or a $1,000 Grand Prize. And new winners picked each month through the end of the year.
Important Consumer Note!
The Turbo prepaid Visa does NOT help you improve your credit. 🙁
No annual fee (unlike almost all prepaid cards), and all the credit building benefits with responsible card use.
26.99% APR (interest rate)
Unlike a prepaid card, it builds credit when used responsibly, with regular reporting to the 3 major credit bureaus
You will get an initial $200 credit line after making a security deposit of only $49, $99, or $200, determined based on your creditworthiness
(Sponsor Link)
How to File a Complaint Against TurboTax / Intuit:
If you have contacted Green Dot Corporation (that issues this Visa) and are unable to resolve your account issues in good faith, we strongly suggest taking the following steps:
1) Please post your account issues and problems at the bottom of this page in our cardholder comments section.
2) Notify Turbo customer service (ask to speak to a manager or decision maker) that you have complained in writing on BestPrepaidDebitCards.com (feel free to take a screen shot), a consumer advocacy site that has been featured for years in many major national media outlets.
Also, feel free to share that your post can be shared by our site with members of the media (we will change your name to protect your privacy and will certainly not share any personal account info).
3) Consider also filing your grievance with the BBB and Consumer Financial Protection Bureau and your state’s Attorney General Office.
4) Please post any updates to your problem after taking these steps as sharing your experiences will help educate and empower other consumers! 🙂
Turbo Tax Refund 0% Rate and No Fee Advance- Get Up to $3000 within 1 Hour of Filing Your Taxes:
TurboTax has a popular tax refund advance loan that is unique among tax advance loans (most of which we don’t recommend). Read our review of their 0% APR interest rate loan with no fees here and see if it’s a good fit for you.
How to Best Track Your Refund Using the TurboTax Prepaid Debit Card:
If you are receiving your tax refund on your Turbo Visa, you can track it only by visiting irs.gov/refunds or calling the IRS Refund Hotline at (800) 829-1954. Please note that neither Intuit nor Green Dot have any info on the status of your IRS refund.
Card Benefits and Features:
With the TurboTax Refund Card you receive free ATM withdrawals within network, a $2.50 fee for each ATM out of network withdrawal applies. Balance inquiries are free in network and out of network ATMs cost 50 cents.
As for monthly charges, the $4.95 monthly charge is waived if you direct deposit (or load) at least $1,000 on your card in the previous month.
Optional services, features or products, like using photo check deposit, may require additional customer verification and will require your acceptance of applicable terms and conditions.
You can use the Turbo card for purchases everywhere Visa Debit® is accepted.
Download the app to track your account 24/7, stash extra funds in your Vault, slide for balance, pay bills anytime, get direct deposit information
No overdraft fees (true of most prepaid cards)
You can send money for free. Recipients can get their cash loaded onto a Green Dot Bank-issued card or PayPal account.
Get your government benefits check up to 4 days before payday.
Free bill pay.
No minimum balance fees (true of most prepaid cards)
No penalty charges
Changes in Monthly Maintenance Fee:
On our last review of this card a few years ago, your first monthly fee was free and the monthly fee or charge was waived if you had an available balance of at least $50 on your card on last day of your billing cycle.
Unfortunately, this nice fee perk has has been changed, though, and now you pay $4.95 a month (not too high), but you have to deposit at least $1,000 to avoid paying the new $4.95 monthly fee (they do still waive the fee the first month), which is pretty high deposit amount for a lot of folks on fixed incomes (consider free Chime offer below as an alternative).
TurboTax Prepaid Visa Debit Card Review Summary- Good or Bad?
Customer Complaints, Etc. Below
The TurboTax Refund Card is worth (not a bad deal) if your loyal to Turbo Tax and are able to put at least $1,000 each month (this is a high amount to spend each month in comparison to other prepaid Visa offers) of the card to avoid the ongoing monthly maintenance or membership fee.
We also like that they give away free credit scores (unique benefit among prepaid card offers), you debt-to-income ratio, and give you personalized advice via their app.
However, if both these conditions don’t apply to you, there are better Visa cards available with less fees and different benefits
Also, there have been some customer complaints and poor ratings below regarding Turbo that we suggest that you review before you apply. Click on “Leave a Comment” to read and comment if you’re using a mobile device.
Finally, please see cardholder or customer complaints and praises about the TurboTax Prepaid Debit Card below (and be sure to post your own opinion!). If you have questions, please also post below and one of our experts will respond typically within just 24 hours.
TurboTax also offers a popular tax advance loan (read our review here) that allows you to put your advance on your card and that promises that you will get $250 – $3,000† within 1 hour of IRS acceptance of your personal return.
Attention Turbo Tax Prepaid Visa Cardholders Prior to 2012: As of November 2, 2012, your TurboTax refund card was been converted to a Green Dot card issued by Green Dot Bank. In the future, you will use Green Dot’s website to access your online account. Please Note: You may be required to establish a new username and password to access the Green Dot account management website.If you need to activate a re-issued TurboTax card, please call Green Dot.
Related Tax Refund Prepaid Card for Comparison:
Read our full review of the TaxSlayer prepaid tax refund card here.
Editorial Note!:
“The editorial content on this page is not provided by any of the companies mentioned, and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone, including this review and the reviews written by actual cardholders below.”
Other Reviews Related to the Turbo Card and Resources That Might be Helpful:
Using a cell phone? Click on “Leave a Comment” to read and sharing your own opinion (positive or negative) if you’re using a mobile device.
Consumer Reviews and Ratings (Good and Bad):
D. Shane Tripcony
More articles by D. Shane Tripcony »
Related:
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11 CommentsLeave a comment »
Kaitlin DuncanAugust 4, 2021 at 6:15 pm
This is the third and last time i use this company. It’s August and I am still fighting fraud charges from January. Now I use it one check and another fraud charge. Get your money off and NEVER USE IT AGAIN!!!
Curtis ArnoldAugust 17, 2021 at 9:36 pm
Kaitlin,
So sorry for your problems with with Turbo tax refund card.
What kind of fraudulent charges were you a victim of and has there been any refunds?
GermiJanuary 2, 2021 at 2:29 pm
This card is the worse they deactivated my account
now the second stimulus check is coming and I cant contact customer service on how I’ll get a new card or my stimulus *$K&$ turbo debit card
JoshuaSeptember 24, 2020 at 12:46 am
2 different people from customer service told me that i had reached my monthly withdrawal limit of $3000.00 and they couldn’t do anything for me. ive never heard of that before so now i have ro wait 3 weeks before im allowed to get my own money.
Patricia shannonMay 6, 2020 at 6:27 pm
I am trying to cancel my card. I really do not need it. I did not use it for a year and for some reason, the little money that was left on the card went to monthly fees that i was not aware of. can anyone live tell me how to cancel the card?????????????????????????????????????
Curtis ArnoldMay 8, 2020 at 8:06 pm
Patricia-
Sorry for your issues with the Turbo visa card. Have you tried to call their customer service number (I know some customers where having problems earlier but I suspect it was due to increased call volume related to the stimulus checks:
Customer care
(888) 285-4169
(You can Report a lost, stolen or damaged Visa card or Dispute a merchant transaction at this number)
Hope this helps and pls keep us posted. 🙂
Hillery watkinsApril 16, 2020 at 1:26 am
The turbo app sucks doesn’t respond constant error please try again!!! On top of that there phone # is unreliable, I recommend no one get this card. I will be getting all my money back.
Hillery
Curtis ArnoldApril 17, 2020 at 1:30 am
Sorry for your problems. Are you waiting on stimulus money?
I do know those who used their rapid refund anticipation loan during tax season are seeing delays in getting their stimulus government checks as the IRS does not have their direct deposit info. 🙁
Kenny KamelFebruary 26, 2020 at 1:40 am
The Turbo debit card is a scam, they sold it to me as a way to get my tax refund faster only to find out later that I would receive it on the card just as soon as I would have received it via direct deposit. Also they open up a bank account for you without your knowledge or consent and it (so far) has been extremely difficult to get in contact with their customer support to accomplish anything. I have been trying to close tge bank account and cancel the debit card, I have been put on hold indefinitely sometimes as long as two hours before being disconnected.
Joshua SuperFebruary 13, 2020 at 3:23 pm
The TurboTax card is junk. Went to buy a new bedroom set. Card was declined. Called they told me they would allow it in an hour. 1 hour 15 minutes later. Still declined. I will be going to an atm and will withdrawal everything even if I have to do it a few times. I will never get another one.
kim delauraJanuary 4, 2021 at 4:29 pm
This bank is the worst bank as you can’t get in touch with nobody
Their customer service reps keep hanging up on me- this is a terrible *&$E company
do not use TurboTax I’m contacting an attorney
