Octapharma Prepaid Visa Debit Card Reviews and Complaints


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EDITOR'S RATING

Please note that this page is outdated and maintained for archival purposes only. However, the overall Editor’s rating above is still updated.

Also, be sure to read consumer comments below. New consumer reviews of the Octapharma prepaid debit card (by folks like you) are still encouraged! You can view our current prepaid card reviews here.

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Fintwist Comdata Prepaid Debit Card (Octapharma)

Product Details: After you give plasma, payment is credited to your card within 24 hours of your donation. You can also get text messages that alert you when there is any transaction on your card.

Activation Fee: None

Monthly Fee: None

PIN Transaction Fee: $.50 each time you make a purchase


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Signature Transaction Fee: None- you must choose “credit” (even though it’s a debit card) when checking out and sign the receipt

ATM Withdrawal Fee: $1.50 in network (Allpoint)- no free ATM cash withdrawals.

ATM Out of Network Withdrawal Fee: $1.50 at ATM outside of the Allpoint network plus whatever fee the ATM owner charges (on top of this)

Cash Load Fee (* asterisk indicates third party fees): None as your money that you earn is typically loaded right after you donate plasma

Card Features

Initial Fees

Average Monthly Fees



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Things We Like
No monthly fee (which most prepaid Visa or MasterCards charge).
No activation or purchase fee.

You can sign up for text alerts that will confirm each time you use use your card and include an updated balance.

Things We Dislike
If you enter you PIN number (which is obviously more secure) like you normally would with any debit card, you are charged a $.50 fee for each purchase. Not a big fee, but annoying and it adds up.
No free ATM withdrawals even if you stay in network (Allpoint).


Posted October 1, 2022 by Curtis Arnold

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Full Review

Also, your input is invaluable and we’d love to have your positive review or complaint about the Fintwist Prepaid Donor Payment Debit Card (MasterCard) (see below to read other customer complaints – this site is powered by you)!

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FLEETCOR, a leading global business payments company, owns Comdata and issues this offer. According to Wikipedia, Comdata is a payment processor and issuer of fleet fuel cards, corporate spend cards, paperless payroll cards (“paycards”), virtual payments, and trucking permits.

Employers, such as QCI Healthcare, Concorde Career Colleges and Octa Pharma Plasma, typically give this MasterCard out instead to their employees instead of issuing a check as it’s cheaper for the employer and saves the employees from paying high check cashing fees.

Also it’s more convenient thank a paper check, especially if the client or customer doesn’t have a banking relationship. The Octapharma offer is reloadable but you can not load cash or your own money onto the card- in other words, the donation center will reload it after each donation you make (and you will use the same MasterCard each time).

How to File a Complaint Against the Octapharma Prepaid Fintwist Card:

If you have contacted Comdata, that issues this offer, and are unable to resolve your account issues in good faith, we strongly suggest taking the following steps:

1) Please post your account issues and problems at the bottom of this page in our cardholder comments section.

2) Notify Comdata (ask to speak to a manager or decision maker) that you have complained in writing on BestPrepaidDebitCards.com (feel free to take a screen shot and post on social media as well), a consumer advocacy site that has been featured for years in many major national media outlets.

Also, feel free to share that your post can be shared by our site with members of the media (we will change your name to protect your privacy and will certainly not share any personal account info).

3) Consider also filing your grievance with the BBB and Consumer Financial Protection Bureau and your state’s Attorney General Office.

4) Please post any updates to your problem after taking these steps as sharing your experiences will help educate and empower other consumers! 🙂

Are there any fees for using the Octapharma Prepaid Card?

According to their website, your card can be “free of fees for both credit and debit purchases. Credit, point-of-sale transactions are fee-free every time you make a purchase.

The process suggested is to swipe your card, select credit, and sign for your purchase.

Both Northlane and Comdata (issuers of the cards) charge $1.50 fee for ATM withdrawals

You can use the ATM locator associated with your card type to find an in-network ATM that doesn’t charge extra fees:

  • Northlane – https://www.moneypass.com/atm-locator.html
  • Comdata – https://www.allpointnetwork.com/locator.html

Fintwist Prepaid MasterCard Review (Octapharma, Etc)- Is it Legit or a Scam (Post and Read Cardholder Complaints Below)?

We do like that there is no monthly or activation fee and that it is a cheaper alternative in comparison to check cashing services and that it’s convenient for cardholders.

However, the $.50 fees for EACH debit purchase transaction (Point-of-sale transactions) when using your PIN number add up (most prepaid offers don’t charge for each time you use your card). To avoid this fee, you should swipe you card when checking out, select CREDIT, and sign for purchase- do NOT choose Debit and enter your PIN.

Also, ATM fees to get cash even at “in network ATMs” and ATM fees for balance inquiries, while not high, are annoying and add up. Please note that we reviewed for the Octapharma offer (please check your own card terms and conditions as they may be different).

While we do not believe it is a scam or ripoff (i.e. it is legit), especially since may large companies contract with this Comdata, the bottom line is that there are other prepaid debit cards that have better and more benefits (such as the new no fee Chime card below and Go2Bank Visa that has features that Fintwist doesn’t offer) (click to read reviews and apply online).

It is hard to find customer reviews of the Fintwist debit offer online, so PLEASE add your any issues your have had and/or good experiences (see cardholder comments below). An expert will typically respond to your question or issue within 24 hrs. and your post will help empower other consumers! 🙂

Consumer Note! Want to get a prepaid Visa that you can reload (the Fintwist Visa is not reloadable) with all the benefits and features of a regular bank account?

Wanting to build or rebuild your credit (having a high credit score can save you lots of money)? Want to get paid 2 days early?

If so, then consider the Brand New Go2Bank Cash Rebate Visa- Click Here for More Info and to Apply Online in Just Mins (No Fee with Direct Deposit). (Sponsor Link)

If you have a customer or consumer complaints (fraud, etc) or praises about the Fintwist offer, then please post your opinions and problems below (and read the other helpful cardholder reviews at the bottom of this page)! Comments and questions are welcome as well- an expert typically replies within 24 hours.

Editorial Note!:
“The editorial content on this page is not provided by any of the companies mentioned, and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone, including this review and the reviews written by actual cardholders below.”

Consumer Reviews and Ratings of Octapharma Prepaid Visa and MasterCard:


James Wright February 27, 2023 at 10:15 pm
If you donate on weekend, they don’t do direct deposit until the following Tuesday, using our $$$ interest free. Then if you call in and can actually get a live person you may hear roosters crowing in the background. POOR business model! They should be ashamed!!!

Bridgett Beatty May 10, 2022 at 6:32 pm
This card was supplied to me when I started donating plasma. I was saving for a vacation and had quite a bit saved on there. My purse was stolen and someone was able to use all of my funds on that card. They have a dispute department and said they would do an investigation and get back to me within 21 days.

It has been over 2 months, I have heard nothing. I have called every week being told the same thing…that there are no notes or results from my dispute….I’ve sent emails and spoke to supervisors and no one can help me or tell me anything.

It’s like they are just going to ignore it entirely! Do not recommend companies to use this prepaid card service!

Richard September 29, 2021 at 9:31 pm
I Been a victim twice comdata/fraud.. folks if u guys have this card get rid of it asap. You will thank me later

Curtis Arnold October 4, 2021 at 8:42 pm
Richard-

Thanks for sharing your consumer rating of Comdata. Can you tell us more about the fraud you experienced and where you able to get your money back? Pls advise.

Dawna K Keilman September 27, 2021 at 3:49 pm
I agree that a card of this type is appropriate for funds from plasma donations or other types of bonus income, but to force this on your employees as the only way to accept a paycheck unethical. No, it’s not a scam as such. But, all of the fees and conditions make it extremely difficult for the huge population of working poor to hold onto as much of their hard earned money as possible.


As an example, to put gas in my car, the cheapest station offers $.15/gal off when I pay with cash and use their rewards. Great until you factor in the fees for using any transaction requiring a pin to get cash. Pretty much cancels each other out.


And, yes, you do have the option to transfer your money to another account, if you can wait 1-5 MORE business days for your money to be available. Who has time for that?


I see this as a cheap and easy way for an employer to pay employees and not have to actually think of them as human and is (maybe) just one step above payday loans and “the company store” business model of our early mining and manufacturing days. All of which are practices that help to perpetuate the unending cycle of generational poverty.


This is just an updated, dressed-up way for wealthy business owners and executives to stay richer than the workers.

Clay Armstrong May 7, 2021 at 3:41 am
Octapharma is a good deal. I give convalescent plasma and get paid 50 dollars and it’s loaded instantly on my MasterCard.

I also set up text notifications and get notified each time I make a purchase and it includes my new balance.

The only problem I’ve had is getting charged a 50 cent fee if I enter my PIN number when paying for something. So now I just choose credit or click cancel if prompted to enter my pin. 😉

Edward Fast May 5, 2021 at 3:08 am
I love using the Octapharma MasterCard and havent had any problems and will give it a good rating. The money loads fast onto it right after I donate plasma.

I would give it 5 stars, but I can’t get cash back like I used to at Kroger when I could buy something for 50 cents and pay a .50 cent fee and could get the rest of my balance in cash.

Now, I have to go to CVS pharmacy now and can only get cashback in small increments (like 40 bucks) instead of getting all the money off the card like I used to. Other than that, no real issues.

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