Chase Liquid Adopts Disclosure Recommendations

Chase has adopted consumer-friendly disclosure recommendations for its Chase Liquid prepaid card. At the same time that the Pew Charitable Trusts unveiled detailed suggestions about the types of fees and other disclosures all prepaid debit card issuers should make available to consumers, Chase announced that it would do exactly what Pew advised.

The popular Chase Liquid prepaid card became the first product to follow Pew’s road map, which was released in hopes of making it easier for shoppers to choose between quickly multiplying prepaid card options. Although prepaid cards have seen a steady and sharp rise in popularity over the past few years, Pew notes that there are no legal or regulatory requirements that card issuers must follow when it comes to disclosures about fees, terms and conditions. Pew has also found that only 32 percent of consumers actually compare card terms before selecting one.

By quickly implementing Pew’s disclosure suggestions, Chase may very well be grabbing a competitive advantage in the increasingly cutthroat fight for prepaid card customers. It also doesn’t exactly hurt Chase’s reputation among lawmakers, including US Senator Mark Warner, who recently introduced legislation to compel financial institutions to more clearly disclose fees related to their prepaid cards. “I commend Pew for their work on this issue and Chase for being the first prepaid card provider to adopt the disclosure box for their cards, which I proposed making standard for the industry in my legislation,” says Warner.

The Chase Liquid disclosure form is attached to the packaging that comes with the physical card. The box includes information on a wide range of fees – although many don’t apply to Chase Liquid – including charges to get cash back from a purchase, a monthly account maintenance fee and the charge for calling a customer service telephone number.

For its part, Pew hopes that Chase is just the first of many prepaid card issuers to follow its disclosure recommendations. “Pew’s research shows that inconsistent disclosures make it difficult to understand the fees associated with each prepaid card,” says Susan Weinstock, director of Pew’s safe checking research. “Terms should be plainly stated so that consumers can make fully informed financial decisions. Chase is taking an important step toward making these cards more beneficial and we hope other providers will follow.”

 

 

 

 

 

 

 

 

 

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  • Chase Liquid Adopts Disclosure Recommendations

    Chase Liquid Adopts Disclosure Recommendations

    Chase has adopted consumer-friendly disclosure recommendations for its Chase Liquid prepaid card. At the same time that the Pew Charitable Trusts unveiled detailed suggestions about the types of fees and other disclosures all prepaid debit card issuers should make available to consumers, Chase announced that it would do exactly what Pew advised.

    The popular Chase Liquid prepaid card became the first product to follow Pew’s road map, which was released in hopes of making it easier for shoppers to choose between quickly multiplying prepaid card options. Although prepaid cards have seen a steady and sharp rise in popularity over the past few years, Pew notes that there are no legal or regulatory requirements that card issuers must follow when it comes to disclosures about fees, terms and conditions. Pew has also found that only 32 percent of consumers actually compare card terms before selecting one.

    By quickly implementing Pew’s disclosure suggestions, Chase may very well be grabbing a competitive advantage in the increasingly cutthroat fight for prepaid card customers. It also doesn’t exactly hurt Chase’s reputation among lawmakers, including US Senator Mark Warner, who recently introduced legislation to compel financial institutions to more clearly disclose fees related to their prepaid cards. “I commend Pew for their work on this issue and Chase for being the first prepaid card provider to adopt the disclosure box for their cards, which I proposed making standard for the industry in my legislation,” says Warner.

    The Chase Liquid disclosure form is attached to the packaging that comes with the physical card. The box includes information on a wide range of fees – although many don’t apply to Chase Liquid – including charges to get cash back from a purchase, a monthly account maintenance fee and the charge for calling a customer service telephone number.

    For its part, Pew hopes that Chase is just the first of many prepaid card issuers to follow its disclosure recommendations. “Pew’s research shows that inconsistent disclosures make it difficult to understand the fees associated with each prepaid card,” says Susan Weinstock, director of Pew’s safe checking research. “Terms should be plainly stated so that consumers can make fully informed financial decisions. Chase is taking an important step toward making these cards more beneficial and we hope other providers will follow.”

     

     

     

     

     

     

     

     

     

  • Report: African-American and Latino Credit Card Interest Rates Are Higher

    Report: African-American and Latino Credit Card Interest Rates Are Higher

    A new report shows that African-Americans and Latinos pay higher interest rates on their credit card debt than white consumers. According to the research conducted by the National Association for the Advancement of Colored People (NAACP) and the think tank, Demos, Latinos pay an average annual percentage rate (APR) of 17.9 percent.

    By contrast, African-Americans pay an APR of 17.7 percent while white credit card customers pay a 15.8 percent APR. Although the differences seem stark, the report’s authors caution that the gulf between interest rates paid by consumers of different races is within the study’s margin of error and could be statistically insignificant.

    Higher African-American and Latino credit card interest rates are not the only topic addressed in the report, titled The Challenge of Credit Card Debt for the African-American Middle Class. More generally, the report looks at the use of credit cards as a so-called “plastic safety net,” used by families to pay for basic necessities not covered by paychecks. “We find that under difficult economic conditions many African-American families rely on credit cards to make ends meet or invest in their future – despite paying high interest rates and suffering more negative consequences of debt than other groups,” write the report’s authors.

    Other findings in the report are a mixture of good and bad developments. On the positive side, African-Americans have less credit card debt than in 2008. Six years ago the average balance was $6,671, which is almost $1,000 higher than the $5,784 today. Less positive, however, are the credit scores of African-Americans. According to the report, only 42 percent of those surveyed reported having either “good” or “excellent” credit, compared to 74 percent of white households. Far more than other racial groups, African-Americans reported that errors on their credit report contributed to subpar credit scores.

    African-Americans were also more likely to receive calls from bill collectors due to their debt. Over 70 percent of those surveyed reported being called by debt collectors, compared to just 50 percent of white households. As a result of its findings, the research paper’s authors suggest a number of policy changes for lawmakers to consider. In particular, the authors urge expanded federal regulations to address problems faced by middle class Americans of all races in the areas of medical debt, financial and bankruptcy regulations and the calculation and use of credit scores.

     

     

     

     

     

     

     

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