Credit Card Breach Doesn’t Compel Action

The past year has seen an unprecedented level of attention devoted to the many problems that result from data theft. Countless news articles and opinion pieces have followed in the wake of the high profile theft of customer information at big name retailers such as Target, Neiman Marcus and, more recently, Home Depot. So what is the response to a credit card breach on the individual level? Much of the time it is simply this: just hope for the best.

That’s one of the main findings from a recent CardRatings.com survey of 2,000 Americans aged 25 and older. Among the Americans who were surveyed, only 25 percent believed they had fallen prey to a data breach. Of those who reported being a victim of data theft, the response was hardly uniform and often not the proper steps to take in order to protect their credit and finances. Here are the actions people took:

  • 51 percent checked their credit card statement
  • 45 percent checked their credit report
  • 54 percent checked their bank account
  • 38 percent stopped using their credit card
  • 33 percent stopped using their debit card
  • 24 percent signed up for credit monitoring
  • 24 percent put a credit freeze in place

Actually reviewing one’s credit report – an essential step after a data breach – not only occurred less than half the time among survey respondents, younger and older people were least likely to do it. Only one-third of those between the ages of 25 and 34 and just 40 percent of those 65 and older checked their credit report.

The survey also revealed widespread ignorance of card security basics. Just over half of respondents could correctly identify that a credit card is safer to use than a debit card. Furthermore, only 20 percent of those asked could say with certainty whether or not an EMV chip, a technology that boosts card protection significantly, currently protected their payment card. Although not asked in the survey, it’s unlikely many respondents would have been able to note that prepaid debit cards offer more protection than credit or debit cards in the event of a data breach – identity thieves can only steal the amount of money that has been loaded onto the card.

“Given how widespread data breaches have become, every consumer in America is likely to be affected at some point. We simply can’t afford to stick our necks in the sand and hope the problem will go away,” says Curtis Arnold, editor-in-chief of CardRatings.com and founder of this site. “The bottom line is that we all need to get more involved and educated.”

 

 

 

 

 

 

 

 

Author: Chris Warren

  • Credit Card Breach Doesn’t Compel Action

    Credit Card Breach Doesn’t Compel Action

    The past year has seen an unprecedented level of attention devoted to the many problems that result from data theft. Countless news articles and opinion pieces have followed in the wake of the high profile theft of customer information at big name retailers such as Target, Neiman Marcus and, more recently, Home Depot. So what is the response to a credit card breach on the individual level? Much of the time it is simply this: just hope for the best.

    That’s one of the main findings from a recent CardRatings.com survey of 2,000 Americans aged 25 and older. Among the Americans who were surveyed, only 25 percent believed they had fallen prey to a data breach. Of those who reported being a victim of data theft, the response was hardly uniform and often not the proper steps to take in order to protect their credit and finances. Here are the actions people took:

    • 51 percent checked their credit card statement
    • 45 percent checked their credit report
    • 54 percent checked their bank account
    • 38 percent stopped using their credit card
    • 33 percent stopped using their debit card
    • 24 percent signed up for credit monitoring
    • 24 percent put a credit freeze in place

    Actually reviewing one’s credit report – an essential step after a data breach – not only occurred less than half the time among survey respondents, younger and older people were least likely to do it. Only one-third of those between the ages of 25 and 34 and just 40 percent of those 65 and older checked their credit report.

    The survey also revealed widespread ignorance of card security basics. Just over half of respondents could correctly identify that a credit card is safer to use than a debit card. Furthermore, only 20 percent of those asked could say with certainty whether or not an EMV chip, a technology that boosts card protection significantly, currently protected their payment card. Although not asked in the survey, it’s unlikely many respondents would have been able to note that prepaid debit cards offer more protection than credit or debit cards in the event of a data breach – identity thieves can only steal the amount of money that has been loaded onto the card.

    “Given how widespread data breaches have become, every consumer in America is likely to be affected at some point. We simply can’t afford to stick our necks in the sand and hope the problem will go away,” says Curtis Arnold, editor-in-chief of CardRatings.com and founder of this site. “The bottom line is that we all need to get more involved and educated.”

     

     

     

     

     

     

     

     

  • Survey: Americans Need To Get More Financially Fit

    Survey: Americans Need To Get More Financially Fit

    It can often seem like there are a bewildering number of things to do in order to stay financially fit. Don’t borrow too much money. Create a budget and stick to it. Save for retirement. Squirrel away money for your children’s education.

    Now add this to the list of to do’s required in order to be financially fit: Be clear on what your credit status is. It may seem like something that can be easily relegated to the bottom of your pressing financial concerns, but that notion is misleading. Having good credit, after all, is a prerequisite for qualifying for a mortgage or a car loan or even a credit card. Furthermore, lenders look at your credit – usually your credit score – to determine how risky it is for them to hand money over to you. If you’re deemed a big risk, you either won’t qualify at all or you’ll have to pay a sky-high interest rate.

    Sadly, a new survey conducted by the financial services company Capital One found that when it comes to credit, Americans are not nearly as financially fit as they need to be. Indeed, the survey discovered that a great deal of education needs to take place for many of us to improve our financial IQ, at least as it relates to credit. Among Capital One’s findings were:

    • About one-third of Americans surveyed believe that a credit score only matters when they need to buy a house. This misconception is particularly pervasive among young Americans. Almost half of those under 35 who were polled believed this to be true.
    • The survey also pointed towards widespread confusion about the factors that go into determining a credit score. For example, over a quarter of respondents mistakenly believe that having one late payment on a bill will not damage their credit. Another 24 percent of those polled wrongly believe that age is a factor in a credit score, while 19 percent asserted that where they live is considered.
    • Although it’s free and a very smart thing to do only 30 percent of respondents had requested a copy of their credit report in that past year. Doing so allows consumers to check for and correct any errors that may be harming their credit. By contrast, 66 percent of respondents had their car’s oil changed and over half had been to the dentist.
    • Despite all of this, the survey also found that 81 percent of parents believed that their kids would have better credit than they do by the time they reach their age.
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