RushCard creates fund to help prepaid card customers after technical glitch and offers fee free holiday to all customers

RushCard, the prepaid debit card launched by hip-hop mogul Russell Simmons has created a multi-million dollar fund to help prepaid card customers after the technical problems left hundreds of thousands of people without access to their money for up to two weeks in October.

The company said last Thursday that RushCard customers who can show they incurred late fees, lost a deposit on an apartment or any other such financial problem as a result of the RushCard issues will be compensated.

Russell Simmons said in an exclusive interview with the Associated Press, “This whole thing has been devastating to them, and we want to make sure they are made whole.”

Simmons has been giving money out of his own pocket to help those in financial distress and this effort makes this a more formal process.  RushCard has yet to lay out a timetable for when the fund will be implemented or what criteria or documentation will be required to get repaid.

Current estimates predict that the fund will eventually deliver up to tens of millions of dollars to impacted cardholders.  The company has also issued a “fee free holiday” from November 1 through February 29 for existing and new customers.  I just checked out the RushCard site and was surprised to see that the fee free holiday is for everyone, not just current customers impacted, but even new customers as well.

With the fee free holiday, the RushCard becomes a very attractive option in the prepaid arena.  Of course, the fees start back March 1, so it is not a perrnanent holiday.  But, it does make a good gesture after the recent debacle.

Technical problems tied to migrating systems to a new payment processor led to hundreds of thousands of customers to lose access to their money for as many as ten days in October.  With many RushCard customers being low-income minority Americans who have  traditional bank accounts, this access interruption left many customers saying they could not buy food for their families, pay bills or pay for gas to get to their jobs.

The problem seems to be over, and now we have the aftermath and the goal of making things right for many people.

Author: Shane Tripcony

  • RushCard creates fund to help prepaid card customers after technical glitch and offers fee free holiday to all customers

    RushCard creates fund to help prepaid card customers after technical glitch and offers fee free holiday to all customers

    RushCard, the prepaid debit card launched by hip-hop mogul Russell Simmons has created a multi-million dollar fund to help prepaid card customers after the technical problems left hundreds of thousands of people without access to their money for up to two weeks in October.

    The company said last Thursday that RushCard customers who can show they incurred late fees, lost a deposit on an apartment or any other such financial problem as a result of the RushCard issues will be compensated.

    Russell Simmons said in an exclusive interview with the Associated Press, “This whole thing has been devastating to them, and we want to make sure they are made whole.”

    Simmons has been giving money out of his own pocket to help those in financial distress and this effort makes this a more formal process.  RushCard has yet to lay out a timetable for when the fund will be implemented or what criteria or documentation will be required to get repaid.

    Current estimates predict that the fund will eventually deliver up to tens of millions of dollars to impacted cardholders.  The company has also issued a “fee free holiday” from November 1 through February 29 for existing and new customers.  I just checked out the RushCard site and was surprised to see that the fee free holiday is for everyone, not just current customers impacted, but even new customers as well.

    With the fee free holiday, the RushCard becomes a very attractive option in the prepaid arena.  Of course, the fees start back March 1, so it is not a perrnanent holiday.  But, it does make a good gesture after the recent debacle.

    Technical problems tied to migrating systems to a new payment processor led to hundreds of thousands of customers to lose access to their money for as many as ten days in October.  With many RushCard customers being low-income minority Americans who have  traditional bank accounts, this access interruption left many customers saying they could not buy food for their families, pay bills or pay for gas to get to their jobs.

    The problem seems to be over, and now we have the aftermath and the goal of making things right for many people.

  • How to Teach Your Teens Money Skills



    Teenagers can learn about personal finance through classroom courses and through real-world experiences. According to research we commissioned, well-designed classes or programs support the financial decisions teens face in their lives: how to identify facts they need, decide what information sources are reliable, and compare alternatives. Additionally, lessons can have staying power when the teenagers already use the products they’re learning about—like bank accounts.

    At home, when teenagers make their own money decisions, these experiences can help make lessons learned stick. We want to share two stories we heard about teens’ experiences.

    The teen who saved money by making his own lunch

    As teens start to work, and earn and spend their own money, they experience firsthand the costs and value of things they buy. The idea of making tradeoffs takes a concrete shape.

    When my son Kyle was 16, he had a summer job. The first week, he bought fast food every day for lunch. Then he did the math – the $ 7 he spent on lunch the first week added up to $ 35! Kyle asked me to buy him some groceries so he could bring his own lunch. He made his lunch almost every day for the rest of the summer and he was happy he could save $ 35 a week.

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    Kyle’s parent noticed how Kyle started out with one plan for his lunch and then changed his mind, after seeing how much he was spending. When Kyle asked for support, the parent helped him stick to his plan so he could see the savings add up.

    You can also look for opportunities to empower your teenager to meet his or her own needs, as the following parent did.

    The teen who earned her extra clothes

    My daughter Maria and I were planning to visit the college where she would study the following fall.
    I told her I would buy her only one sweatshirt—and I knew she would want to buy several. Two weeks before our visit, a friend asked me if I knew of a good dog sitter for a week and I said my daughter could do it. Maria earned $ 130, so when we went to the college, she was able to buy what she wanted. I was really proud of the way she took responsibility for the dog and didn’t complain about the work. I think it empowered her to know that she can work to earn money for the extra things she wants.

    Maria’s parent helped her gain an opportunity to earn money for something she really wanted and to exercise her ability to make her own, independent spending decisions.

    Experience helps teens develop financial confidence

    Hands-on experiences with managing finances help to promote teens’ self-confidence and belief in their own ability to succeed. This is one of the key drivers for financial well-being in adulthood.

    An important part of teenagers’ development is taking the time to process and reflect on their money decisions—so they can learn from successful choices as well as mistakes. Whether a teen is learning from a class or afterschool program, a first job, or a decision he or she has made, parents and caregivers can act as sounding boards. As they do for younger children, parents and caregivers continue to play an important role in facilitating behaviors in teens that lead to their financial well-being in adulthood.

    For more ideas on teaching your kids about money, check out our resources for parents.

    The names in this blog have been changed to protect the privacy of those involved.

    This article by Laura Schlachtmeyer was distributed by the Personal Finance Syndication Network.


    By

    Personal Finance Syndication Network



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